HP 5500 -5000 Designjet printer with error failling at 70% calibration

1st Call 4 Service responded to service call 0n 29/6/2010 in Watford for HP 5500 Designjet printer failing to calibrate passed 70%.

This is a common problem due to the line sensor getting contaminated with ink over-spray from some types of media used through the printer.

When we carry out this service repair, we have to take the carriage out of the printer, doing this we check the carriage belt and replace at the same time to save customer the cost of another service call in the near future providing preventitive maintenance and peace of mind that the printer will not breakdown when most needed!

This takes an average time of 2 hours to service an HP 5000 – 5500 Designjet.

This call required to replace the line sensor, carriage belt and tube system as it was letting in air into the sealed tubes which will cause the printheads to fail after about 40ml of ink.  Replaced 2 of the printheads which had air in as well.  Calibrated line sensor, printheads and colour calibration.

Time on site was 2.5 hours.

About www.1stcall4service.com

Welcome to 1st Call 4 Service HP Designjet Wide Format Digital Blog site. We provid Sales - Maintenance - Servicing and Repair 1st Call 4 Service are based in Birmingham, Midlands providing a UK-wide servicing company specialising in the repair, serviced and maintenance of digital large format printers. We were established in 2003 and have grown to become a brand synonymous with affordability and professional service. As part of our ongoing commitment we have now created a new website to provide our existing customers and new prospects a highly informative website enabling you to get the best possible solution at an affordable price. Sale: Designjet printers - Consumables - inks - Media
This entry was posted in Designjet Service, HP Designjet 5500 / 5000, hp UV Ink. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s