There is a possibility that the printer could display the system error 42:10 because of very dirty felt pads under the Carriage Assembly and/or insufficient oil on the slider rod. The dirt combined with lack of lubricant could increase friction of the system, triggering the 42:10 system error. Lubricate the printhead carriage
The printhead carriage occasionally needs lubrication so that it continues to slide
easily along the slider rod.
1.To gain access to the carriage, go to the front panel and select the icon, and then select Replace printheads. The carriage slides to the middle section of the printer.
CAUTION: If the carriage remains in the central part of the printer for more than 7 minutes, it attempts to return to its home position on the right.
2. Take the bottle of oil from the Customer Maintenance Kit that is supplied with your printer.
3. Open the printer window and apply a few drops of the oil to the felt pads on either side of the carriage.
4. Apply a few drops of oil directly to the slider rod on either side of the carriage.
5. Close the printer window.
If the system error no longer displays after lubricating the slider rod, lubrication of the rod must be done on a regularly bases; the frequency will depend of the environmental conditions and printer usage.
If the system error continues to display after lubricating the slider rod, remove both felt pads; the felt pads are secured to the carriage with a single screw. The felt pads that go on the felt pads will become a replaceable service part, which will avoid having to remove and replace the whole Carriage Assembly. felt pads are now ordable click on link!!
1st Call 4 Service has over 28 years of experience in the sale, repair and maintenance of HP Designjet Servicing on Large Format Printers and provides a UK-wide call out serviced.
We believe that our brand knowledge, attention to detail and dedication to customer service sets us apart from other companies. Today 1st Call 4 Service have over 700 plotters under service contracts from over 600 companies making us one of the leading independent suppliers of repair servicing and maintenance contracts in the UK.
TOP 10 – repairs for the HP Designjet printers
As part of our ongoing commitment to service and support we are building a section dedicated in providing information and handy tips about repairs of HP large format printers. Please visit this section frequently as updates will be added every two weeks.
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