Service repair to Summa D120 Cutter: cutter arm not lowering when in cut operation due to head crash

1st Call 4 Service was called to a service repair for customer in Cannock, Staffordshire with a Summa D120 Cutter, after cutter not lowering into cut operation.  It happened after pulling media out and catching carriage.

On investigation I found that the cutter arm was stiff and not returning freely. On the cutter carriage head assy just below connector control board, found the nut which holds the solenoid housing cup, started to loosen which loosen the stiffness to the moment of the cutter arm.  Relocated the solenoid cup housing back to correct position and tighten.

Long test with Summa D120 cutter and serviced.


Welcome to 1st Call 4 Service HP Designjet Wide Format Digital Blog site. We provid Sales - Maintenance - Servicing and Repair 1st Call 4 Service are based in Birmingham, Midlands providing a UK-wide servicing company specialising in the repair, serviced and maintenance of digital large format printers. We were established in 2003 and have grown to become a brand synonymous with affordability and professional service. As part of our ongoing commitment we have now created a new website to provide our existing customers and new prospects a highly informative website enabling you to get the best possible solution at an affordable price. Sale: Designjet printers - Consumables - inks - Media
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1 Response to Service repair to Summa D120 Cutter: cutter arm not lowering when in cut operation due to head crash

  1. Its a nice post and very informative. This post gives a great knowledge. thanks for the post.

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