1st Call 4 Service called out to HP 500 Designjet printer Leeds after 3rd party tried to fix 1:10 error.

1st Call 4 Service called out to HP 500 Designjet printer Leeds after 3rd party tried to fix 1:10 error.

Original fault was a electronics module. Fitted new module to find that the ISS (ink supply Station) had been replaced which as caused the identity on the printer to be lost.

Only way to retrieve information is to fit both electronics module and ISS one at a time on another HP 500 designjet to back up information from good unit. this is the case if you are repairing a HP 500ps, 800 and 800ps printer as the parts are standard item for all.

You some times get this error 1:10 when first boot up printer after replacing the electronics module, after powering the printer on from taking power lead out, power up as normal, this will boot up ok if not lost identity!

Hot tip! I managed to reset electronics module after fitting to a different hp 500 designjet printer  of the same setup taking the ISS connection off allowing it to fault, then reconnecting cable and powering back up. This set electronics up with the information stored on the ISS.

Ones identity was the same re-power the HP 500 designjet printer in to normal operation!

About www.1stcall4service.com

Welcome to 1st Call 4 Service HP Designjet Wide Format Digital Blog site. We provid Sales - Maintenance - Servicing and Repair 1st Call 4 Service are based in Birmingham, Midlands providing a UK-wide servicing company specialising in the repair, serviced and maintenance of digital large format printers. We were established in 2003 and have grown to become a brand synonymous with affordability and professional service. As part of our ongoing commitment we have now created a new website to provide our existing customers and new prospects a highly informative website enabling you to get the best possible solution at an affordable price. Sale: Designjet printers - Consumables - inks - Media
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