1st Call 4 Service was called out to repair a HP T770 Designjet printer with error code 47:01 in Manchester.
Star Wheel bail arm was not moving up or down due to star wheel Motor (one of three gear) broken off, this is a complete unit which was replaced. Firmware TTAJ_07_00_01.2 was supplied with star wheel motor for HP T770 Designjet and HP T1200 Designjet.
HP must of updated firmware due to this issue?

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Welcome to 1st Call 4 Service HP Designjet Wide Format Digital Blog site. We provid Sales - Maintenance - Servicing and Repair
1st Call 4 Service are based in Birmingham, Midlands providing a UK-wide servicing company specialising in the repair, serviced and maintenance of digital large format printers. We were established in 2003 and have grown to become a brand synonymous with affordability and professional service.
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