Replace the Hard Drive on HP T770 T1200 24″ 44″ Designjet printer for the following Error Codes: 06:00, 06:09, 06:10 & 06:19 – New Sealed Hard drive – Part No: CH538-67075 – Firmware: TT-TTAJ_6_0_0_6 from 1st Call 4 Service Ltd Birmingham West Midlands UK

System Error: 06:YZ
Problem Description: Failure reading/writing NVM in Hard disk
Corrective Action: Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord.  Reconnect the power cord and power on the printer.

2. Replace the Hard Disk.
Removal Formatter:
1. Turn off the printer and remove the power cable.
2. Fully loosen the two locking thumbscrews that secure the Formatter in the printer.

Fully loosen the two locking thumbscrews that secure the Formatter in the printer. from 1st Call 4 Service Ltd Birmingham West Midlands UK

3. Lift the Formatter out of the printer.

Lift the Formatter out of the printer. from 1st Call 4 Service Ltd Birmingham West Midlands UK

Removal and installation Hard Disk Drive:

1. Unscrew four screws in the formatter.

Unscrew four screws in the formatter. 1st Call 4 Service Ltd Birmingham West Midlands UK

2. Remove the hard disk drive from the formatter by applying force in the direction of the arrow.

Remove the hard disk drive from the formatter by applying force in the direction of the arrow. 1st Call 4 Service Ltd Birmingham West Midlands UK

3. Insert a new hard disk drive.

Insert a new hard disk drive. 1st Call 4 Service Ltd Birmingham West Midlands UK

NOTE: If you try to insert a previously used hard disk drive, the printer displays a System Error and will not start successfully.

4. Replace all screws that you removed earlier.

Need to upgrade Firmware to latest level TT6-TTAJ_08_02_02-03_mvl40-x86-opt_B.fmw (457 MB)

What you get in the box:

CH538-67075 - T1200 T770 Designjet Printer Hard Drive with Firmware TT^-TTAJ_6_0_0_6 from 1st Call 4 Service Ltd Birmingham West Midlands UK

CH538-67075 - T1200 T770 Designjet Printer Hard Drive with Firmware TT^-TTAJ_6_0_0_6 from 1st Call 4 Service Ltd Birmingham West Midlands UK

CH538-67075 - T1200 T770 Designjet Printer Hard Drive with Firmware TT^-TTAJ_6_0_0_6 from 1st Call 4 Service Ltd Birmingham West Midlands UK

CH538-67075 - T1200 T770 Designjet Printer Hard Drive with Firmware TT^-TTAJ_6_0_0_6 from 1st Call 4 Service Ltd Birmingham West Midlands UK

CH538-67075 - T1200 T770 Designjet Printer Hard Drive with Firmware TT^-TTAJ_6_0_0_6 from 1st Call 4 Service Ltd Birmingham West Midlands UK

CH538-67075 - T1200 T770 Designjet Printer Hard Drive with Firmware TT^-TTAJ_6_0_0_6 from 1st Call 4 Service Ltd Birmingham West Midlands UK

System Error Code Brief Descriptions
Reading a System Error Code
System Error Codes explain which component/system is failing and what action should be taken to
resolve the problem.
System Error Codes are displayed directly on the front panel (but can also be seen on the Information
Page) and have been defined in the format XX.YZ. or XX.n:YZ.m.
● XX: Subsystem or process (2 digits).
● n: Subsystem or process index (if more than one used in the product) – optional.
– e.g. Identify the Ink Supply (color and number).
● Y: Who should perform the action (1 digit) – (0 for User or 1 for Service Engineer).
● Z: Action to perform (1 digit).

The following table explains the XX part of the System Error Code or Warning:
Code Component/System
01.0 Main PCA/Electronics module
02.1 Carriage PCA
03 Power supply
06 Formatter
08 Formatter/Front panel
11 Trailing cable
21 Service station
22 Ink supply station
24 Tube assembly (IDS)
26.n Ink Cartridge (color = n)
27 Printhead error
38 Output Tray
39 Roll switches
41 Paper-axis motor
42 Scan-axis motor
45 Rewinder
47 Star wheel motor
48 PPS mechanism

51 Window Sensor

52 Drop detector
55 Line sensor
56 Drive roller analog encoder sensor
59 Electrical system
60 Initialization
61 Print queue
63 Input/output through LAN card
64 Input/output through USB port
65 Input/output (not known what port)
68 Loss of engine counters tracking
71 Memory management
72 Calibration
73 Servo
74 Firmware upgrade
74.1 Media Profile Update
75 Preventive Maintenance Kits
76 Disk Full
78 Media settings
79 Firmware
81 Media advance
84 Roll Feed
86 Paper path
87 Scan axis
93 Ink Pumping

The following table explains the YZ part of the System Error Code or Warning:

00 Replace Possible for customer to perform
action
01 Reseat/Reconnect/Clean/Adjust (manually)
02 Calibrate/Adjust (using Automatic Process)
03 Power off and restart the printer
04 Upgrade System Firmware
05 Upgrade Driver or Computer Software
06 Add Accessory
07 Escalate
08 Send Plot Again
09 Wrong Part Installed
10 Replace HP qualified personnel assistance
required
11 Reseat/Reconnect/Clean/Adjust (manually)
12 Calibrate/Adjust (using Automatic Process)
13 Power off
14 Upgrade System Firmware
15 Upgrade Driver or Computer Software
16 Add Accessory
17 Escalate
18 Send Plot Again
19 Wrong Part Installed

 

1st Call 4 Service has over 25 years of experience in the sale, repair and maintenance of HP Designjet Servicing on Large Format Printers and provides a UK-wide call out serviced.  

We believe that our brand knowledge, attention to detail and dedication to customer service sets us apart from other companies.  Today 1st Call 4 Service have over 700 plotters under service contracts from over 600 companies making us one of the leading independent suppliers of repair servicing and maintenance contracts in the UK.

To obtain a quotation for our repair services or maintenance contracts please contact us on 0121 747 2499 or use request a quote online by clicking here.

TOP 10 – repairs for the HP Designjet printers

As part of our ongoing commitment to service and support we are building a section dedicated in providing information and handy tips about repairs of HP large format printers.  Please visit this section frequently as updates will be added every two weeks.

HP Designjet Z6100 – Top 10 repairs

HP Designjet 5000 / 5500 – Top 10 repairs

HP Designjet Z2100,Z3100 and Z3200 – Top 10 Repairs

HP Designjet T610,T620,T770,T790,T1100,T1200,T1300 and T2300 – Top 10 Repairs

HP Designjet 500 510 800 – Top 10 repairs

 

Locations
1st Call 4 Service Ltd cover Printer & Plotter Maintenance & Repair Service is available
in the following areas…

Birmingham
Blackburn
Bolton
Bournemouth
Bradford
Brighton
Bromley
Cambridge
Canterbury
Chelmsford
Cleveland
Colchester
Coventry
Crewe
Croydon
Darlington
Dartford
Derby
Doncaster
Enfield
Guildford
Halifax
Harrogate
Harrow
Hemel Hempstead
Huddersfield
Hull
Ilford
Ipswich
Kingston
Lancaster
Leeds
Leicester
Lincoln
London
Luton
Manchester
Medway
Milton Keynes
Northampton
Norwich
Nottingham
Oldham
Oxford
Peterborough
Portsmouth
Reading
Redhill
Romford
Salisbury
Sheffield
Slough
Southall
Southampton
Southend on Sea
St Albans
Stevenage
Stockport
Stoke-on-Trent
Sunderland
Sutton
Swindon
Tonbridge
Twickenham
Wakefield
Warrington
Watford
Worcester
York

About www.1stcall4service.com

Welcome to 1st Call 4 Service HP Designjet Wide Format Digital Blog site. We provid Sales - Maintenance - Servicing and Repair 1st Call 4 Service are based in Birmingham, Midlands providing a UK-wide servicing company specialising in the repair, serviced and maintenance of digital large format printers. We were established in 2003 and have grown to become a brand synonymous with affordability and professional service. As part of our ongoing commitment we have now created a new website to provide our existing customers and new prospects a highly informative website enabling you to get the best possible solution at an affordable price. Sale: Designjet printers - Consumables - inks - Media
This entry was posted in Designjet Service. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s