19th September 2010
Brownhills customer with HP 5500 designjet printer called 1st Call 4 Service first thing today for error code 0B0008. Knowing the issue to be a Cooling fan one of two which keep power supply cool, having fans in stock was able to visit customer same day to repair customers HP 5500 Designjet printer.
You can look for the fan vents below the printer by the on/off switch at the back of printer by the power lead, between printer and stand. With printer switched on you can feel the air from the fan which is working and to verify the fault. TIP: if you are just browsing and not had this fault with your printer yet it might be worth dust cleaning the vent area about 6 monthly intervals which will stop the dust clogging the fans and preventing this issue! Tools are needed and care taking covers off to access the fans to be replaced.
Customer took good advantage whilst onsite for 1st Call 4 Service to service the printer at the same time, replaced carriage belt.