A customer in Birmingham with a HP Z6100 Designjet called 1st Call 4 Service Ltd in for a repair to error 86:01, clanking/banging sound from right hand side of printer. Possibly from the carriage hitting the right side of the printer due to the dirty encoder strip. Cleaning the encoder strip will take care of this. Reset error code count using the HP Z6100 User Manual.
We responded due to continuous cleaning of the encoder strip over a long period of time, the encoder pattern will wear away and needed 1st Call 4 Service to replace encoder strip from parts stock. Serviced printer, also replaced window which had been ordered from previous service.
1st Call 4 Service has over 25 years of experience in the sale, repair and maintenance of HP Designjet Servicing on Large Format Printers and provides a UK-wide call out serviced.
We believe that our brand knowledge, attention to detail and dedication to customer service sets us apart from other companies. Today 1st Call 4 Service have over 700 plotters under service contracts from over 600 companies making us one of the leading independent suppliers of repair servicing and maintenance contracts in the UK.
TOP 10 – repairs for the HP Designjet printers
As part of our ongoing commitment to service and support we are building a section dedicated in providing information and handy tips about repairs of HP large format printers. Please visit this section frequently as updates will be added every two weeks.
1st Call 4 Service Ltd cover Printer & Plotter Maintenance & Repair Service is available
in the following areas…
Southend on Sea